1400
Views

Ernst Jacob Upgrades Communication Across its Tanker Fleet

Published Dec 18, 2012 1:32 PM by The Maritime Executive

SMM 2012, 4th – 7th September 2012, Hamburg, Germany, Stand B6 / 201

German tanker owner and manager Ernst Jacob has chosen Marlink to enhance connectivity across a fleet of 15 tankers it operates for several major oil companies. Marlink will support Ernst Jacob to increase operational efficiency with reliable global connectivity provided by WaveCall standardized VSAT with SAILOR 500 FleetBroadband for back-up, all securely managed through the Vizada XChange platform either on board or from shore.

Ernst Jacob is an environmentally responsible tanker operator committed to providing safe and environmentally friendly service of consistent quality to the satisfaction of its clients and principals. As part of this, efficient communication between its ships and shore organisation is vital, in order to guarantee the complete integration that drives operational improvements and supports the company’s environmental agenda.

Marlink’s bundled solution of WaveCall and FleetBroadband will replace previous and un-supported generation communication technology. Moving from older services to the latest and most innovative solutions available is a significant upgrade to Ernst Jacob’s communication capabilities. The upgrade will enable more efficient operations by providing a link that keeps Ernst Jacob vessels always connected, regardless of the carrier being used.

WaveCall connectivity and voice services feature a real-time communication dashboard that provides Ernst Jacob with a powerful management tool on board. The company will primarily use the connectivity for operational purposes, including management of on board IT networks remotely from shore and automated content delivery, such as reporting and forms. Communication and connectivity for crew will also be made available on the new system.

The Vizada XChange solution extends full control of voice and data communications. It integrates the VSAT and FleetBroadband services, providing seamless connectivity to ensure that Ernst Jacob vessels benefit from reliable voice calling and internet wherever they are sailing.

“We are committed to the continuous modernization of our fleet combined to meet the challenges of ensuring operational excellence and in order to provide the highest quality service for our customers,” comments Oliver Hennes, Director Fleet Management, Ernst Jacob. “Marlink’s WaveCall solution supports this commitment as it helps us to enhance our communication facilities across the board and by ensuring our vessels are always connected, we can manage our fleet and offices in the most operationally and environmentally efficient ways possible.”

“WaveCall standardised VSAT enables us to provide a straightforward, cost-effective solution for maritime transport vessels and fleets that do not have specialist requirements,” comments Blaz Anusic, Regional Sales Manager, Marlink Hamburg. “Ernst Jacob has chosen our standardized service offering, and we will focus on further developing this solution to continue to meet the evolving customer requirements. By selecting our standard WaveCall solution Ernst Jacob benefits from significant cost efficiencies for both installation and on-going service.”