Latest News from Telenor
•Telenor Satellite Services Expands Use of Intelsat Global Satellite Capacity
Intelsat today announced on March 6, 2007 that Telenor Satellite Services expanded a multi-year contract with Intelsat to include transmission services on three different spacecraft in C- and Ku-band.
The capacity is being used for Telenor’s Sealink maritime high-speed data communications solution through its Eik Teleport in Norway.
Through this agreement, Telenor renewed its contract on Intelsat’s 903 and 704 satellites for C-band capacity connectivity in the Atlantic Ocean Region and Indian Ocean Region, respectively, and in addition began using Ku-band capacity on Intelsat’s 907 satellite for North Sea and Atlantic Ocean distribution.
"Intelsat’s global C-band beams and Ku-band spotbeams are well-suited to address the unique and mission-critical needs of the maritime community,” said Tore Morten Olsen, Executive Vice President of Customized Solutions for Telenor Satellite Services. “Telenor's Sealink service is now well positioned to continue to meet existing and future customer demands for network communications at sea.”
Sealink utilizes Intelsat’s flexible geostationary satellite constellation in conjunction with Telenor Satellite Services’ gateways located around the world to provide always-on maritime VSAT services to the shipping and oil and gas industries. With Intelsat’s C- and Ku-band transmissions, Sealink is able to offer a wide range of business and entertainment communications, including crew and passenger telephony; radio contact; Internet access; video conferencing; large-volume data communications; and TV reception.
"The Intelsat-Telenor relationship spans many decades and is representative of the converged market environment we serve," said Stephen Spengler, Senior Vice President, Europe, Middle East, Africa and Asia-Pacific Sales. “This is a prime example of our flexible global satellite system’s ability to provide video and data services that meet today’s customer requirements. Through our network, Telenor Satellite Services is able to gain seamless coverage between the Atlantic and Indian Ocean regions for its maritime end-users.”
•About Intelsat:
Intelsat is the largest provider of fixed satellite services worldwide and is the leading provider of these services to each of the media, network services/telecom and government customer sectors, enabling people and businesses everywhere constant access to information and entertainment. Intelsat offers customers a greater business potential by providing them unrivaled resources with ease of business and peace of mind. Intelsat’s services are utilized by an extensive customer base, including some of the world’s leading media and communications companies, multinational corporations, Internet service providers and government/military organizations. Real-time, constant communication with people anywhere in the world is closer, by far.
Contact:
Nick Mitsis
[email protected]
+1 202 944 7044
•Telenor Applauds Iridium’s Industry-Leading Network Quality Guarantee
Telenor Satellite Services, a subsidiary of Telenor of Norway (Oslo Stock Exchange: TEL and NASDAQ: TELN), confirmed on March 13, 2007 that it is extending Iridium Satellite’s “Network Quality Guarantee” program to its global distribution network of service providers.
The offer applies to Telenor service providers and customers using Iridium services and who meet the program qualifications developed by Iridium Satellite.
Under the terms of Iridium’s recently announced program, Iridium will work through Telenor to credit up to 100 minutes of airtime and three months of free subscription fees, if the Iridium network fails to complete properly initiated voice calls from customers’ new Iridium handsets.
"We are pleased to have Telenor participate in our Network Quality Guarantee program," said Greg Ewert, executive vice president of Iridium Satellite. "It is only through the strength of our partners' customer service that Iridium is able to truly implement such a powerful program. Telenor is a valued Iridium partner and we appreciate the excellent support the company provides to Iridium customers."
“Telenor Satellite Services is committed to offer reliable, high-quality services to its global network of distribution partners and their customers,” said Anders Kallerud, executive vice president for Channel Sales for Telenor Satellite Services. “Iridium’s Network Quality Guarantee is tangible proof of both Iridium’s and Telenor’s commitment to this high standard of service.”
The Iridium Network Quality Guarantee began in February and is valid for new customers using Iridium handheld satellite phones. If a customer is dissatisfied with the quality of Iridium's network service within the first 90 days of service activation, the customer may submit a claim through their participating Telenor Satellite Services provider. Iridium will work with Telenor to ensure issues are not related to user error or improper usage, and, if possible, will provide assistance to remediate any problems to the customer's satisfaction. If the claim is deemed valid, Iridium will promptly issue the customer credits through Telenor Satellite Services.
Telenor Satellite Services is one of Iridium’s largest global providers in total airtime sales.
•About Telenor Satellite Services AS:
Telenor Satellite Services AS is the world’s preferred provider of global communications solutions via satellite for customers on land, at sea, and in flight. Telenor offers an expanded product portfolio of broadband satellite solutions and on-demand services enabling customers to meet their global communications requirements. The company also features an innovative menu of value-added services, including The Source® and My Source™ online account management tools, available exclusively to Telenor Service Providers and their Telenor customers. Telenor Satellite Services owns and operates a worldwide network of teleports and communications facilities located throughout Europe and the United States that offer access to multiple global and regional satellite systems. Telenor Satellite Services Web site is: http://www.telenor.com/satellite.
Contact:
Tom Surface Director, Media & Public Relations
Phone: +1 301 838 7805
E-mail: [email protected]
•Marlink Opens New Regional Operations Center in Houston
Marlink, a leading supplier of integrated satellite communications equipment and network services has opened an expanded regional operations center in Houston, Texas to meet growing demand from it’s maritime and offshore industry customers.
Marlink’s expansion of its Houston center follows closely the opening of business facilities and support centers in Oslo, Dubai, and Singapore in the second half of 2006.
The new business offices and technical facilities in Houston will also serve as Marlink’s regional headquarters responsible for coordinating company business activities throughout North and South America.
The new Americas headquarters will provide both North American and Latin American markets with a comprehensive suite of satellite services that will evolve with customer requirements, as well as support Marlink’s growing list of global customers with operations in the region.
“The expansion of our regional offices in Houston is another visible step in this company’s global business strategy, enabling Marlink to be more flexible and increase efficiency for servicing the maritime communications needs of customers operating throughout the Americas,” said Søren Einshøj, managing director of Marlink. “Marlink is continuing to expand its capabilities to service and support the communications requirements of the maritime community throughout North and South America -- from hardware sales and installation to satellite airtime, account management, and customer support.”
The new business office is located in One Harbor Square, near the South Shore Harbor complex, with access to rapidly growing ports of Houston, Galveston and the primary offshore oil and gas support bases in Louisiana.
Marlink is a subsidiary of Telenor Satellite Services and is part of Telenor ASA of Norway, listed on the Oslo Stock Exchange (TEL) and NASDAQ (TELN).
For more information contact:
Mr. Søren Einshøj
Managing Director
E-mail: [email protected]
Phone: +47 22 58 20 00
Fax: +47 67 89 36 48
Mobile: +47 901 39 429
Customer Service
E-mail: [email protected]
Phone: +32 70 233 220 (24/7)
Fax: +32 2 332 33 27
Press (For More Information and Photos) Contact:
Mr. Tom Surface
Director, Media & Public Relations
Phone: +1 301 838 7805
E-mail: [email protected]
•About Marlink:
Marlink is a global leader in satellite communications providing maritime and land-based customers with a variety of services -- any time, any place. Marlink offers high quality solutions for optimal, fast, efficient and reliable satellite communications globally, including satellite airtime, software, equipment, traffic accounting and Point of Service Activation (PSA) services. In 2005, Marlink further expanded its portfolio of communications services with the incorporation of Neratek, a leading supplier of maritime and land mobile communications systems, into its global operations. Marlink has offices worldwide including Athens, Brussels, Dubai, Hamburg, Houston, London, Oslo, Rockville, Singapore and Tokyo. For more information go to http://www.marlink.com.