Progress Made In Strengthening DHS Information Technology, But Management, Challenges Remain

DHS CIO remains hindered in his ability to fully integrate IT management practices to ensure IT investments fulfill mission and infrastructure consolidation goals.

The DHS budgets more than $5 billion a year for its IT programs. Since its formation in 2003, DHS has faced significant challenges to establish an effective IT management structure to oversee and guide the department’s IT resources. However, DHS has taken steps over the past year to strengthen the CIO’s role for centralized management of IT. However, continued CIO staffing shortages and inconsistent component-level IT budget practices impede progress. Additionally, DHS’ IT management capabilities at the component level, such as IT strategic planning, have not been fully implemented. As a result, the DHS CIO remains hindered in his ability to fully integrate IT management practices to ensure IT investments fulfill mission and infrastructure consolidation goals.

Read the DHS report by clicking HERE.