Edoc Systems Group, developers of Helm Marine Operations Software (Helm), confirmed today that Crowley Marine Services (Crowley) has chosen Helm to manage their West Coast tug dispatch, contracts and billing functions. Crowley's Ship Assist and Escort Services division of Crowley Maritime Corp. operates 15 state of the art tractor tugs in Puget Sound, Washington, San Francisco Bay Area, Los Angeles/Long Beach, El Segundo and San Diego, California.
Edoc, who has been serving the marine industry for the past 15 years, will implement Helm to provide a digitized layer of efficiency to Crowley's dispatching, contract management and invoicing process. The software provides a central system for Crowley to improve communication between departments and increase profitability through more efficient fleet deployment.
"We are excited to be taking this giant technological step forward with the implementation of Helm software," says Scott Hoggarth, General Manager of Crowley's Ship Assist and Escort Services group. "The performance of the Helm software and Edoc's reputation for service provide us great confidence that we have chosen the premier system to provide the process improvements we have been looking for in our dispatch, contracts and billing functions."
"We are proud of the trust Crowley puts in us, especially given the high standards which apply across the whole Crowley Maritime Corporation," says Ron deBruyne, CEO and Founder of Edoc Systems Group, "this extends the number of leading harbor services companies in North America and around the world who are choosing Helm as their vessel management solution."
The products and services herein described in this press release are not endorsed by The Maritime Executive.